TritonCX and CX-AI Data Deletion Instructions

For people who messaged, on WhatsApp, a business that uses TritonCX or CX-AI:

• The business you messaged controls your conversation. Ask that business to delete it.
• You can also email contact@siberneticsllc.net with the subject “Data deletion request”. Include the phone number you messaged from, and the business’s name or WhatsApp number.
• We will confirm receipt within 7 days and work with the business to complete the deletion within 30 days, unless the law requires the data to be kept.

For businesses using TritonCX or CX-AI:

• In TritonCX or CX-AI, open Messaging → Connectors, choose the WhatsApp number and select Disconnect. This stops processing and removes our access to the number immediately.
• To delete all of your workspace data, email contact@siberneticsllc.net from an account admin’s address. We complete the deletion within 30 days.
• You can also remove our app’s access at any time in Meta Business Settings → Integrations / Business Integrations.